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All Systems Operational

Updated a few seconds ago

Website




Operational

Mobile App




Operational

Xbox App




Operational

Games




Operational

Studio




Operational

Asset Delivery




Operational

Data Store




Operational

Game Join




Operational

History (Last 30 days)

Incident Status

Partial Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




August 7, 2020 1:37PM PDT
[Investigating] External service errors caused some players not able to join player sessions.

August 7, 2020 1:54PM PDT
[Resolved] self recovered.
Major site outageService Disruption

Incident Status

Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




August 3, 2020 8:32PM PDT
[Investigating] Roblox site is experiencing major play drop.

August 3, 2020 10:51PM PDT
[Resolved] reverted previous configuration change and recovered.

Incident Status

Partial Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




August 1, 2020 6:15PM PDT
[Investigating] internal system error.

August 1, 2020 6:26PM PDT
[Resolved] auto recovery.
Studio Team Create FailingDegraded Performance

Incident Status

Degraded Performance


Components

Studio


Locations

Creator




August 1, 2020 10:27AM PDT
[Investigating] Unable to do team create -- team is investigating

August 1, 2020 11:38AM PDT
[Investigating] change severity

August 1, 2020 1:42PM PDT
[Resolved] code bug fixed and new studio build is released.
Windows App CrashPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Mobile App, Games


Locations

Player, User, Creator




July 30, 2020 7:56AM PDT
[Investigating] Players experience Windows App crashes.

July 30, 2020 1:15PM PDT
[Resolved] root cause identified as external event and the app crash issue is fixed.

Incident Status

Partial Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




July 27, 2020 7:56AM PDT
[Investigating] Some Brazilian players in experienced website slowness and studio not accessible.

July 27, 2020 8:16AM PDT
[Resolved] self recovered.

Incident Status

Partial Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




July 26, 2020 12:30PM PDT
[Investigating] Some players experiencing service disruption

July 26, 2020 1:15PM PDT
[Resolved] root cause identified and fixed.

Incident Status

Partial Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




July 26, 2020 10:25AM PDT
[Investigating] Some players service disruption and players in Brazil is disproportinately impacted.

July 26, 2020 11:33AM PDT
[Resolved] we identified one of the internal services is the root cause and fixed.
Global site outageService Disruption

Incident Status

Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




July 24, 2020 9:52AM PDT
[Identified] Roblox experience major outage across all platform.

July 24, 2020 10:02AM PDT
[Resolved] changes reverted and site recovered.

Incident Status

Partial Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




July 17, 2020 7:48AM PDT
[Investigating] Partner network issue caused brief disruption of game playing in Europe.

July 17, 2020 8:14AM PDT
[Resolved] System self recovered. Most of players being able to rejoin games in minutes after initial disruption.

Incident Status

Partial Service Disruption


Components

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join


Locations

Creator, Player, User




July 13, 2020 8:30AM PDT
[Investigating] Small number of players and created experiencing difficulty loading thumbnails, saved game data and user information.

July 13, 2020 8:50AM PDT
[Resolved] root caused identified and quickly resolved.